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Hotel
Allergy
Our hotel rooms are equipped with a carpet, except for 3 rooms. Ask the reception for more information and/or when you would like to book these rooms. Note that the bedding is not allergy-free and pets are still not welcome in the room.
Room accessibility
All our rooms are wheelchair friendly.
2 rooms are fully equipped and adapted (bathroom and room) for disabled guests. There are also connecting doors to those disabled rooms to access the neighbouring room if combined together.
Baby Cot - Extra beds
We can provide you with a baby cot free of charges; if reserved on time and if available. No sheets or blankets for these bby cots are provided.
Unfortunately Mezzo cannot provide you with an extra bed in your hotel room.
Best Rate Online
The most favorable rate can only be booked online through this website. Our company policy guarantees that these online rates are at all times the cheapest.
Bed types
A Double Comfort room is equipped with a double bed; dimensions 2.10m on 1.60m.
A Twin Comfort room is equipped with two single beds with dimensions 0.90m on 2.10m.
Bedding
The blankets used in the rooms are made of 100% polyester.
Our cushions are made of cotton/polyester.
Bike & bike rental
our bike can be stored in our underground parking, this is a closed parking.
Mezzo offers E-bike rentals @ €20/day/bike.
Billing - Invoice
Mezzo only charges you for the hotel night with or without breakfast and if requested an inside secured parking. All other services are for free; including coffee, tea, water, WIFI and outdoor parking.
Copy machine
In our atrium you can find a copy corner where guests can copy their documents without extra charges. Copy in black/white and in colour, in A4 and in A3 format.
Family rooms
Mezzo Hotel & Business has a few rooms with a connecting door to the neighboring hotel room. Since these rooms are limited in number, we recommend you inform yourself, in time, about the availability of these rooms.
Group reservation
From +10 rooms for the same night, a policy of group reservation applies. An advanced payment is always required. A group reservation is paid jointly by 1 invoice. In case of individual payments, administration costs are charged. E-mail us for more info.
Heating and Airco
Each hotel room has an individually controllable heating system and air-conditioning system.
Late Arrival - Check In
The reception closes at 11:00pm. The night reception is only reachable for emergencies. For a late arrival you need your reservation or confirmation number to check in @ kiosk. This number can be generated through Mezzo, Booking.com or HRS. In case of doubt, please contact the reception before 10:00pm.
Late Check-out
You are able to check-out untill 12:00 pm. When you want to check-out later, ask our receptionist or contact us through email for more information.
Laundry service
Mezzo Hotel & Business doesn’t offer laundry service. An iron and an ironing board is available on request. In the neighborhood there is a self-service laundry.
Payment methods
Accepted payment methods are VISA, Euro/Mastercard, Maestro, Vpay and cash. Accepted companies can pay by bank transfer.
Safe
A safe is provided in every DOUBLE-room. By using a password that you yourself created all your small belongings will be stored safe during your stay.
Ventilation
There are no opening windows in the Mezzo-building; because of traffic noise and air pollution. Daily each room is well ventilated with purified air.
In a double comfort room you may determine the level of ventilation yourself by a control panel; placed next to the bathroom door.
In a twin comfort room an automatic ventilation system is active.
Business
Copy machine
In our atrium you can find a copy corner where guests can copy their documents without extra charges. Copy in black/white and in colour, in A4 and in A3 format.
Food
Allergy
For allergen information regarding your lunch or dinner, contact the restaurant Bistro Belge or mention it at your reservation: Bistro Belge
For your customized breakfast, ask the reception upon check-in. Mezzo Hotel & Business offers a limited range of gluten-free products for your breakfast.
Lunch box
Is compiled by the guest himself based on the breakfast buffet. Preferably to be requested in advance @ the reception or at your reservation.
A lunch package costs € 18,00/person/day.
Restaurant
The restaurant Bistro Belge is operated seperately from Mezzo Hotel & Business; therefor it is not possible to charge the costs on the hotel bill. On weekdays open from 12:00 am – 2:00 pm and 6:00 pm – 11:00 pm. . During the weekends only on Saturday evening. Kitchen always closes at 9:30 pm. Closed on Sundays and public holidays.
Room service
This service is not offered. There is a vending machine at the ground floor with soft drinks, beers and some snacks.
Coffee and tea is offered for free @ lobby. Water is available in your room as well as @ lobby.
General
Electric or Hybrid cars
Mezzo Hotel & Business recently had several underground car parks equipped with charging stations. These provide enough power to charge during the night.
The costs are determined by the provider of the personal charge cards.
We charge €1 per hour for the parking space.
Lockers
In our atrium there are lockers present for you to store your luggage when you are not able to access the room yet/anymore. The lockers can be provided with a lock.
Lost & Found
Forgotten something? A pick-up can be scheduled quickly through a courier like DHL: Pick Up DHL.
We will store lost items maximum 1year.
Parking
Outdoor parking is always free and sufficiently available.
The secured indoor parking costs €12.00/night/car. Underground e-parking spaces are also available. For more information about e-parking, see: “Electric or hybrid cars”
Pets
Pets are not allowed in the Mezzo- building. You could rent an inside parking where you can let stay your pet dry and quiet in the car or in a brought cage.
Smoking policy
he entire buidling is smoking free and Mezzo Hotel & Business only offers non-smoking rooms.
The fine of smoking in the building is € 250,00.
Taxi / Airport Express
We have a few preferred taxi partners which we can recommend. But unfortunately we cannot guarantee their service! For about €90,00 they will take you from Mezzo Hotel & Business to Brussels Airport.
Ventilation
There are no opening windows in the Mezzo-building; because of traffic noise and air pollution. Daily each room is well ventilated with purified air.
In a double comfort room you may determine the level of ventilation yourself by a control panel; placed next to the bathroom door.
In a twin comfort room an automatic ventilation system is active.
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